Sensitive Information Decision Guide

This decision guide is designed to help utility staff determine whether a request for information includes sensitive material, and if so, how best to respond to the request. This guide also provides full-text access to a series of plans, policies, procedures, and other resources relevant to water utility management of sensitive information. In some cases, the originator of the document or resources has requested anonymity.

This guide accompanies the AwwaRF / Water Research Foundation document Critical Information Policies for Water Utilities.

If you are unable to download and open the compressed folder, send an e-mail to an*****@*******ac.org or call the WaterISAC main line at 202-331-0479.