Privacy Policy

WaterISAC respects the privacy of visitors to our website, located at www.WaterISAC.org. This Privacy Policy explains the types of information we collect, how we use it, and the choices available to users regarding their information.

Information We Collect Automatically

When you visit our website, the web server may automatically collect certain technical information, including your domain name, IP address, browser type, device type, operating system, and routing information necessary to support site functionality and security.

We also collect information about how visitors use our website. This may include pages visited, time spent on pages, links clicked, referring websites or campaigns, and general site navigation patterns.

We may use cookies, pixels, tags, and similar technologies to collect this information. These technologies may be provided by WaterISAC or by third-party service providers that assist us in understanding website usage, improving site performance, and evaluating the effectiveness of our communications and outreach.

Information You Provide to Us

WaterISAC may request that you voluntarily provide information such as your name, job title, email address, geographic location, and other details necessary to provide notifications, services, or membership-related communications.

We may also request information about your organization, such as the number of customers served, operational details, and areas of interest. In addition, we may collect information when you submit forms, register for events, request resources, participate in surveys, or contact us directly.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to support site functionality, enhance user experience, and analyze website usage.

These technologies may be used to:

  • Recognize returning visitors
  • Store user preferences
  • Analyze site traffic and engagement
  • Measure the effectiveness of communications and outreach campaigns
  • Support security and operational functionality

Some cookies and tracking technologies may be provided by third-party service providers, including email marketing and analytics platforms such as Mailchimp. These tools may use cookies or similar technologies to help us understand how users interact with our website and communications, including how visitors arrive at our site and engage with our content.

You may control cookies through your browser settings and, where available, through cookie preference tools on our website.

How We Use Information

WaterISAC uses the information we collect to:

  • Operate, maintain, and improve our website and services
  • Provide security information, alerts, events, and membership services
  • Understand user interest in our programs, content, and offerings
  • Analyze website and communication performance
  • Improve outreach and engagement with the water and wastewater sector
  • Support internal administrative, operational, and security purposes

Third-Party Service Providers

WaterISAC may use trusted third-party vendors and service providers to support website operations, communications, analytics, event registration, customer relationship management, and other business functions.

These providers may process information on our behalf and may use cookies, pixels, and similar technologies to assist in delivering their services. These third parties are not permitted to use your information for their own independent commercial purposes, except as required to provide services to WaterISAC or as otherwise described in their respective privacy policies.

WaterISAC is not responsible for the privacy practices of third-party websites or services that may be linked from our site. Users should review the privacy policies of those third parties directly.

Information Sharing

WaterISAC does not sell personal information. We do not share information collected through our website with other organizations for commercial purposes.

We may share information with trusted service providers as described above, or when required by law, regulation, or legal process.

Data Retention

WaterISAC retains personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, support legitimate business needs, comply with legal obligations, and maintain historical records as appropriate.

Your Choices and Rights

You may choose not to provide certain information; however, this may limit your ability to access some services or features.

You may opt out of receiving promotional emails or communications by using the unsubscribe link included in our emails or by contacting us directly.

You may also manage cookies through your browser settings or through any cookie preference tools made available on our website.

Updates to This Policy

WaterISAC may update this Privacy Policy from time-to-time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact Us section of our website.