Water Sector Cyber Resilience Briefing- The Societal Consequences of Cyber Incidents on Water Systems

When a cyber disruption impacts a water system, the effects extend far beyond operations—they shape public perception, trust, and response in real time. Join us to better understand the human side of cyber disruptions and how water utilities can strengthen trust when it matters most. This webinar explores how communities react in the critical hours following a high-profile water sector cyber incident, using real-world data. By analyzing social media conversations, researchers reveal how narratives form rapidly, how emotions evolve, and what utilities can expect from the public during moments of uncertainty.
Discover how public sentiment shifts from confusion and humor to concern and accountability, and what that means for communication strategies, stakeholder engagement, and resilience planning.

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