How do I add users to or remove users from my account?

At no additional charge, organizations can add any number of staff from across the organization to have user accounts under the membership.

Each organization has one or more Admin Contacts, who have the responsibility to manage account users, renew the membership and process invoices.

If you are a designated Admin Contact for your organization:

1. If you have not already logged in, click on ‘Log In’ on the main menu.
2. Once logged in, click on ‘My Account’.
3. Select ‘Member Roster’ from the sidebar menu.
4. Click the ‘Add Contact to Roster’ button.
5. Fill out the form and click the ‘Create Contact’ button.
6. The new user account will automatically be added under your membership, and they will receive login instructions by email.

For existing users accounts, you can deactivate/reactivate their accounts or grant/revoke admin permissions by selecting the user’s name in the roster and selecting the appropriate action in the ‘What would you like to do?’ list at the bottom of the roster.